Shipping policy
SHIPPING POLICY
ARVANE XXIII
Last Updated: October 16, 2026
At ARVANE XXIII, we are committed to providing a reliable and transparent shopping experience. Every order matters, and we work with trusted production and fulfillment partners to deliver our products with care.
Please review the following information before placing your order.
1. Order Processing & Fulfillment
Our products may be made to order or fulfilled through third-party production and shipping partners.
Most made-to-order products typically require 2–5 business days for production and processing before shipment. Certain products, customization methods, or fulfillment locations may require additional time.
Processing times exclude weekends and applicable holidays.
Production time is separate from shipping transit time.
Where a product has a different processing estimate, the product-specific information will apply.
2. Shipping Destinations
ARVANE XXIII offers shipping to eligible destinations within the United States and internationally, depending on product availability and fulfillment capabilities.
Shipping availability is determined by the delivery address and items in your order.
If shipping is unavailable to your location, the applicable shipping option may not appear at checkout.
3. Shipping Rates
Shipping charges are calculated or displayed during checkout based on factors such as the delivery destination, products ordered, and available shipping method.
Any applicable shipping charges will be shown before you complete your purchase.
Free shipping is available only when expressly offered at checkout or through a qualifying promotion.
4. Estimated Delivery Times
Delivery times vary depending on the destination, product type, production schedule, fulfillment facility, and shipping carrier.
Estimated delivery time includes both order fulfillment and shipping transit.
Delivery estimates are provided for guidance and are not guaranteed arrival dates.
Orders may experience delays due to high demand, carrier disruptions, weather conditions, customs processing, or other circumstances.
If we cannot ship your order within the promised shipment timeframe, we will notify you and provide cancellation or refund options as required by applicable law.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.
Tracking updates may take additional time to appear after a shipping label has been created.
For tracking assistance, please contact arvane.xxiii@gmail.com.
6. Multiple Shipments
Orders containing multiple products may arrive in separate packages.
This may occur when items are produced at different facilities, require different packaging, or have different fulfillment timelines.
When applicable, separate tracking information may be provided.
7. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Please verify your name, street address, apartment or unit number, postal code, and contact information before submitting your order.
If you notice an error, contact us immediately.
Address corrections cannot be guaranteed once an order enters processing or shipment.
Additional shipping charges may apply when an incorrect address requires reshipment, subject to applicable law.
8. International Orders & Customs
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless such charges are collected at checkout or otherwise expressly included, customers may be responsible for paying applicable import charges.
Customs clearance procedures may affect delivery times.
Customers are encouraged to review their country's import requirements before ordering.
9. Lost, Delayed, or Damaged Shipments
If your order appears lost, arrives damaged, or has not arrived within the expected delivery period, please contact us.
Email: arvane.xxiii@gmail.com
Include your order number and a description of the issue. Photographs may be requested for damaged shipments.
Please report shipping issues as soon as possible, preferably within 30 days of the estimated delivery date, so we can investigate promptly.
We will review the situation with the shipping carrier or fulfillment partner and provide an appropriate resolution, including a replacement or refund when warranted.
Nothing in this policy limits rights provided by applicable consumer protection laws.
10. Returned or Undeliverable Packages
Packages may be returned to a fulfillment facility if delivery cannot be completed.
If your order is returned as undeliverable, please contact us so we can review the available options.
Reshipment may involve an additional shipping charge depending on the circumstances.
Please do not send product returns directly to a fulfillment facility without first contacting ARVANE XXIII for instructions.
For additional information, please review our Return & Refund Policy.
11. Contact Information
If you have questions about shipping, tracking, or an existing order, our support team is available to assist.
ARVANE XXIII
Website: https://arvanexxiii.com
Customer Support: arvane.xxiii@gmail.com
ARVANE XXIII
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